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Learning About Healthcare Work in a Pandemic
The COVID-19 pandemic has had one of the biggest effects on work-as-done in healthcare in living memory. So what might we learn about work from the perspectives of frontline workers? I asked a variety...
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Learning About Aviation Work in a Pandemic
Everyday work in aviation COVID-19 pandemic has been affected almost beyond recognition, and with it how many feel about work and the future. So what might we learn about work from the perspectives of...
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Ten Contextual Conversations
All human activity, along with associated emergent problematic situations and opportunities, is embedded in context. The ‘context’ is, however, a a melange of different contexts. In our attempts at...
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Three Spaces for Work-as-Disclosed
In a previous post on four ‘varieties of human work‘, I introduced the concept of ‘work-as-disclosed’. Work-as-disclosed is what we say or write about work, and how we talk or write about it, either...
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The Commodification of Human Decency
Many ideas spring up in the world of management and organisational behaviour aimed at ‘treating people better’ – humanely. Very few of these, if any, are really new. Mostly, they stem from basic human...
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Proxies for Work-as-Done: 1. Work-as-Imagined
In any attempt to understand or intervene in the design and conduct of work, we can consider several kinds of ‘work’. In practically all attempts at understanding and intervention, however, we are not...
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Proxies for Work-as-Done: 2. Work-as-Prescribed
In any attempt to understand or intervene in the design and conduct of work, we can consider several kinds of ‘work’. We are not usually considering actual purposeful activity – work-as-done. Rather,...
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Proxies for Work-as-Done: 3. Work-as-Disclosed
In any attempt to understand or intervene in the design and conduct of work, we can consider several kinds of ‘work’. We are not usually considering actual purposeful activity – work-as-done. Rather,...
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Proxies for Work-as-Done: 4. Work-as-Analysed
In any attempt to understand or intervene in the design and conduct of work, we can consider several kinds of ‘work’. We are not usually considering actual purposeful activity – work-as-done. Rather,...
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Proxies for Work-as-Done: 5. Work-as-Observed
In any attempt to understand or intervene in the design and conduct of work, we can consider several kinds of ‘work’. We are not usually considering actual purposeful activity – work-as-done. Rather,...
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Proxies for Work-as-Done: 6. Work-as-Simulated
In any attempt to understand or intervene in the design and conduct of work, we can consider several kinds of ‘work’. We are not usually considering actual purposeful activity – work-as-done. Rather,...
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Proxies for Work-as-Done: 7. Work-as-Instructed
In any attempt to understand or intervene in the design and conduct of work, we can consider several kinds of ‘work’. We are not usually considering actual purposeful activity – work-as-done. Rather,...
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Proxies for Work-as-Done: 8. Work-as-Measured
In any attempt to understand or intervene in the design and conduct of work, we can consider several kinds of ‘work’. We are not usually considering actual purposeful activity – work-as-done. Rather,...
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Proxies for Work-as-Done: 9. Work-as-Judged
In any attempt to understand or intervene in the design and conduct of work, we can consider several kinds of ‘work’. We are not usually considering actual purposeful activity – work-as-done. Rather,...
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HindSight 33 on Digitalisation and Human Performance is Out Now
HindSight is a magazine on human and organisational factors in operations. HindSight magazine is free and published twice a year, reaching tens of thousands of readers in aviation and other sectors...
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Digitalisation at Sea: All Hands on Deck
This article is a reproduction of the Editorial published in HindSight magazine issue 33 in December 2021 (available at SKYbrary) by Steven Shorrock In all industries and aspects of society,...
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We Need to Talk About Engineering
This article is a reproduction of an article published in HindSight magazine issue 33 in December 2021 (available at SKYbrary) After many years working in and with air navigation service providers...
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Navigating the New Reality
This article is a reproduction of the Editorial published in HindSight magazine issue 32 in July 2021 (available at SKYbrary) “Everything changes and nothing stands still.” So said Greek philosopher...
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Adjusting to Major Life Changes
When stressful or traumatic life events come along, we all respond in different ways. One of these may seem counter-intuitive, that we can thrive and flourish following adversity. In this article,...
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On the Spread of Ideas: Four Roles and Four Traps
Much progress in the world depends on the spread of ideas. There is no shortage of good ideas, and no shortage of bad ones, but ‘good’ and ‘bad’ are relative to our positions, and success and failure...
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